 The Dimetis BOSS Platform® is an organized system of software, hardware, services and design practices that provides optimum management, monitoring and controlling of the components that allow a company to run its business.
It enables Broadcasters, Broadcast Carriers and Media companies the ability to: - Configure, Manage, Monitor and Maintain Equipment, Facilities and Networks
- Create, Deploy, Manage and Maintain the Services on these Networks
- Provide Business Information necessary to Insure Customer Delight
The Dimetis portfolio of solutions is specially tuned for the hardware and software requirements of the Broadcast world. It is a true "Broadcast OSS Platform" It offers all the leading-edge features required to efficiently operate broadcast networks and services to perfectly anticipate and fulfill the needs of the customers. BOSS Platform®
Operations Support System | Element Management - Device Control
- Universal Element Management Administration
| Integration - Submodule Software & Hardware
- Third party systems
- Interface to additional platforms & operating systems
- Superior Umbrella Management
- Improvement of scalability
| Assurance - Test & Quality supervision
- Monitoring
- Error detection
- Analysis
- Error correlation
- Trouble shooting
- Back-up connection
- Trouble ticketing
| Fulfillment - Configuration
- Event Management
- Order Management
- Resources Management:
Scheduling
Planning
Booking - Bandwidth Management
- Activation
- Operation
- Archiving
| Customer Care - Cost calculation
- Clearing
- Accounting
- Invoicing
- Interfaces to billing systems
(e.g. SAP) - Web-Portal
- Reporting
- CRM
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Features/Benefits - The modular Broadcast OSS Platform architecture guarantees flexible solutions by combining the different functions.
- Each solution is customized in order to support the specific requirements of each user/operator.
- A fast implementation of each solution provides a short timeframe until commissioning and a fast return-on-investment for the customer.
| | Use for - Broadcasters in contribution and distribution networks (DVB-x, IPTV)
- Triple Play carriers: VoIP, IPTV over SDH, CWDM, DWDM, PON and HFC
- Professional audio/video network carriers
- Media, event and post-production companies
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The Dimetis Broadcast OSS Platform® is organized into the five functional groups shown above and modeled on the concepts laid out in the ITU – T, TMN and TMF work. All functionalities shown are designed to work individually or together as an integrated whole to provide maximum flexibility and backward compatibility. - Network Element -> Element Management
Network Elements are all devices used by the networks and monitored by the OSS management. - Network Element Management -> Integration
This is the layer which manages each Network Element conveying commands and replies and then informs the higher layers in an efficient and scalable way. It supports multiple disparate types of Network Elements and therefore integrates all the Networks Elements of the Broadcast network. - Network Management -> Assurance
This is the layer which monitors the network, reporting any faults or errors that occur and insuring that the network recovers in an fast and efficient manner. The multiple functions within the Assurance Layer offer robust Quality Assurance required from a network. - Service Management -> Fulfillment
This is where orders or the events generated by/for the customer, are processed and matched to the capacities and characteristics of the network. - Business Management -> Customer Care
This is where information about the quality of Services and the fulfilment of the Service Level Agreements [SLA] are collated and transformed into information needed to show the customer proof of service, invoicing and strategic inputs for business planning. Monitoring, setup & teardown of connections are provided at each network element. The devices [N.E.] can be SNMP, TMN Q3 or COBRA compatibles or have proprietary MIBs. - Control of all devices e.g.:
- Network nodes (e.g. switches, routers)
- Terminal equipment (e.g. distribution amplifier, converter)
- Universal Element Management Administration
Monitoring, control and the setup & teardown of connections are provided inside the networks (based on SDI, SDH, ATM, DTM, DVB or IP technologies) - HW and SW to scale up the control of all devices e.g.:
- Software module to manage up to 1000+ nodes and 10000+ parameters
- Software capable of processing Network nodes (e.g. switches, routers)Local controllers at remote sites
(connecting remote devices and pre-filtering commands, controls and status)
- Multiple system interfaces
- Monitoring
- Status of network components (switches, routers etc.) directly or via local controllers
- Status of links/connections
- Reporting of messages
- Graphical display of the actual device status
- Interface to higher-layer control systems
- Fault Management
- Automatically error recognition
- Conflict warnings
- Error correlation engine
(based on topology and/or application architecture) - Disaster Recovery
(Re-routing, backup connections)
- Trouble Ticketing
- DiTrack – Tool of Dimetis
- Configuration data (user defined)
- Definition of all network nodes, devices and connections
- Definition of all resources
- Provider tariffs
- Event Management
- Event definition
(incl. splitting in multiple projects) - Event calendar
- Order allocation
- Order Management
- Customer requests (web based or interface to another enterprise system)
- Definition of customer orders (requirements for connections and resources)
- Operating/processing lists
- Order tracking (work flow; time and status-oriented)
- Definition of external orders
- Resources Management
- Scheduling of resources and connections
- Path finding (routing through the network)
- Booking of network connections and resources
- Conflict recognition
- Assignment of network links or resources (bar charts, graphics)
- Bandwidth Management
- Administration of bandwidth
- Display of used bandwidth and availability
- Activation/Operation
- Setup and Teardown of links
- User initiated
- Time controlled
- Archiving
- All event and order data
(incl. connections, used resources and costs)
- Billing
- Cost calculation (for the total order, for single resources/connection)
- Cost control/clearing
- Invoice printing (Order oriented, Customer collective invoice)
- Transfer of finance data to enterprise systems (e.g. SAP)
- Customer Relationship Management
- Customer Management
- Supplier Management
- Communication via Email/Fax/SMS (incl. monitoring of communication interfaces)
- Reporting/Statistics
- Customer orders, connections, used resources, network or device troubles etc.
- Data export in different formats (e.g. csv, xml)
- Direct database access with special standard tools (e.g. Crystal Reports)
- Web Portal
- Customer requests
- Workflow information
- Assignments of network connections or resources
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